Privacy Policy

1. Information We Collect

We collect information that you provide directly, information generated when you use the Service, and information that you authorize third-party services to share with us.

• Account and contact information, such as your name, email address, organization name, and account settings.
• Authentication and authorization information, including login events, user identifiers, OAuth connection metadata, access scopes, and token status information required to operate the Service.
• Product usage information, such as feature usage, configuration choices, request metadata, error logs, audit logs, and device or browser information.
• Third-party integration data that you explicitly authorize us to access, such as basic profile information or data needed to provide a connected feature.

Website analytics. We use Google Analytics to understand how visitors use qoni.ai, such as which pages are viewed and which buttons are clicked. Google Analytics uses cookies and collects information like your approximate location, device and browser type, and the pages you visit. We do not send your name, email address, or anything you type into our forms to Google Analytics. You can opt out with the Google Analytics Opt-out Browser Add-on.

2. Google User Data

If you choose to connect a Google Account or authorize access through Google OAuth, Qoni will only request access to Google user data that is necessary for the feature you choose to use. Depending on the permissions you grant, this may include basic account profile information, email address, or other Google API data associated with the scopes shown on the Google consent screen.

Qoni's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

3. How We Use Information

We use collected information to:

• Provide, maintain, secure, and improve the Service.
• Authenticate users and manage authorized access to resources.
• Operate OAuth, API, and third-party integration workflows.
• Process user requests, support inquiries, and administrative tasks.
• Monitor reliability, prevent abuse, troubleshoot issues, and protect users.
• Comply with legal obligations and enforce our agreements.

4. How We Share Information

We do not sell personal information. We may share information only in limited circumstances, including:

• With service providers that help us host, operate, monitor, or support the Service, under appropriate confidentiality and security obligations.
• With third-party services that you choose to connect, when sharing is required to perform the requested integration or workflow.
• With your organization administrator, if your account is managed by an organization using Qoni.
• When required by law, regulation, legal process, or to protect the rights, safety, and security of Qoni, our users, or others.

5. Data Retention

We retain personal information for as long as necessary to provide the Service, meet legal or contractual obligations, resolve disputes, maintain audit records, and enforce agreements. Retention periods may vary based on the type of information, account status, security needs, and applicable legal requirements.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your location and account type, you may have rights to access, correct, export, restrict, or delete certain personal information. You may also revoke third-party authorizations, including Google OAuth permissions, through your account settings or the relevant third-party provider's security settings.

To request assistance with privacy rights or data deletion, contact us at official@genauth.ai.

8. International Data Processing

We may process and store information in countries or regions other than where you are located. When we transfer information internationally, we take steps designed to protect it in accordance with this Privacy Policy and applicable law.

9. Children's Privacy

The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify users, such as by posting the updated policy on our website or within the Service. The effective date at the top of this page indicates when this Privacy Policy was last updated.

11. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at official@genauth.ai.